Jessica Twilbeck

My passion lies in bridging the gap between big-picture vision and effective education. By blending high-end visual design with instructional innovation, I create intuitive learning environments that simplify the complex and put the learner’s journey at the center of every experience.

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About

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"Building meaningful digital learning experiences through insightful design."

Hi, I'm Jessica - Learning Experience Expert

I am a Learning Experience and Visual Designer with 15+ years of experience building high-impact programs from the ground up. I specialize in blending instructional design frameworks (ADDIE/SAM) with deep creative expertise in graphic design, branding, and UI to ensure learning is not only educationally sound but visually engaging and driven by business performance.

Learning Expert

Over 15 years of making learning matter

Visual Designer

Visualizer, Designer, and Brand Innovator

Artist

A lifelong student of fine art and illustration

Resume

Professional Journey

Senior Learning Experience Designer

Zscaler

2024 - Present
  • Developed a Standard Operating Procedure to ensure consistency in course localization and translation
  • Implemented Partner Program training to drive effective engagement with Zscaler's 2,500+ channel network
  • Collaborated with Public Sector stakeholders to create a Federal Emerging Products playbook for Sales

Senior Instructional Designer

Suffolk Constructon

2020 - 2024
  • Led the development of a 6-week onboarding program, training 800+ employees
  • Launched a 20-month Superintendent academy, upskilling junior field staff 40% faster
  • Established a unified L&D brand identity across learning journeys

Senior Instructional Designer

Staples - US Retail

2016 - 2020
  • Developed a new Sales onboarding program, reducing completion time by 10+ hrs
  • Drove team adoption of Articulate Rise, enabling a mobile-first content strategy

Education & Recognition

Bachelor of Fine Arts Graphic Design

University of Missouri – St. Louis

Associate of Fine Arts - Graphic Design

Saint Louis Community College

Instructional Design Certification Program

Training Magazine

Learning Awards

2024 Gold Brandon Hall Award – Excellence in Learning & Development

2023 Gold Brandon Hall Award – Best Development Program for Frontline Leaders

Portfolio

  • All Projects
  • Learning Design
  • Brand Design

Staples NXT Technologies

Staples Networking Display

Construction Punchlists

Construction Safety Hazards

Strategic Business Review

Momentum Customer Concerns

Firewall Managment

Autumnwood Church Website

Germ-X Marketing Campaign

Pitbull Motorcycle Products Catalog

Stryker Benefits Catalog

Revolve Logo Branding

SportsMED Brochure

Friendship Church Branding

Contact

Contact Info

I love handcrafting unique brands and engaging user-learning experiences every day. Let's get in touch!

Location

Denver, CO

Phone Number

314.808.5834